PRIVACY POLICY
Last updated: 9th December, 2025
This Privacy Policy describes how Star Produce Ltd. (“Star Produce”, “we”, “us”, or “our”) and its consumer brands (Big Taste, Sliced FC, Inspired Greens, Consolidated Fruit Packers(CFP), BC Hot House, Just Picked and related brand websites) collect, use, disclose and protect personal information.
We operate consumer-facing websites located at (including but not limited to):
- https://starproduce.com/
- https://big-taste.com/
- https://slicedfc.com/
- https://inspiredgreens.ca/
- https://cfp-ltd.ca/
- https://bchothouse.com/
- https://justpicked.ca/
By using any of these sites, you agree to the terms of this Policy.
1. Personal Information We Collect
a. Information you voluntarily provide
We collect personal information if you contact us using:
Website contact forms (where offered)
Email links (mailto: addresses)
This typically includes:
Name
Email address
Message content
Any attachments or additional information you choose to provide.
b. Email routing
Messages sent through any brand site typically route to: marketing@starproduce.com , or another Star-produced distribution list accessed by relevant Star staff. Email is hosted on Microsoft 365, which processes messages according to Microsoft’s security and privacy practices.
2. Information collected automatically (cookies & analytics)
GA4 (Google Analytics 4)
Most of our websites use Google Analytics 4 (“GA4”) to help us understand website usage and performance. GA4 collects technical information such as: IP address (subject to Google’s IP-handling and region settings), Device/browser information, Pages visited, Referrer, Click and interaction details. GA4 uses cookies and similar technologies. Google may process data in the United States or other jurisdictions. For more information about Google Analytics and opt-out mechanisms, visit: https://policies.google.com/technologies/partner-sites
Google Maps embeds
Some pages include a Google Maps iframe. When viewing a map, your device communicates directly with Google’s services, and Google may set or read cookies. Google’s own privacy terms apply.
Meta Pixel (StarProduce.com only)
Starproduce.com includes the Meta (Facebook) Pixel, which collects information about page views. Meta may use the information to provide measurement services and targeted advertising on its platforms. Meta’s data practices are governed by Meta Platforms, Inc.
You may review or adjust advertising settings in your Meta account.
3. Cookies and Similar Technologies
Our websites use cookies for:
Analytics (GA4)
Essential website operation
Embedded third-party content (e.g., Maps, Meta Pixel on Starproduce.com)
We do not use cookie-based login, user accounts, or e-commerce cookies.
You can use browser settings to block or delete cookies. Blocking cookies may affect some functionality.
4. How We Use Your Information
We use personal information only for:
Responding to inquiries
Providing information about our products
Business administration
Website analytics and performance
Improving content and consumer experience
Security and fraud prevention
5. How We Share Information
We may share information only with:
Our service providers (e.g., Microsoft 365 for email, Google for analytics)
Our brands and internal business units of Star Produce Ltd.
Law enforcement if required by law
We do not sell personal information.
We do not share personal information with advertising networks (other than Meta Pixel on Starproduce.com).
6. Cross-border Transfers
Personal information may be processed in Canada, the United States, or other locations where our service providers operate (including Google and Microsoft 365).
7. Retention
We keep inquiry emails indefinitely, but review and delete older messages approximately every 12 months to maintain only information reasonably required for our business purposes and legal compliance.
8. Security
We implement reasonable technical and organizational safeguards. Email is hosted on Microsoft 365 with commercial-grade security controls. No system can be guaranteed 100% secure.
9. Links to Third-Party Sites
Our sites link to other Star Group brands and third-party websites. Once you leave our websites, other privacy policies apply. We are not responsible for the privacy practices of third parties.
10. Children
Our websites are intended for general audiences and are not directed toward children under the age of 13. We do not knowingly collect personal information from children.
11. Your Privacy Rights (Canada – PIPEDA)
Under Canadian privacy law (PIPEDA), you may request:
Access to personal information we hold about you
Correction of inaccurate information
Withdrawal of consent (where processing is based on consent)
Information about our data practices
To make a request, contact us using the information below.
12. Contact Information
Star Produce Ltd.
2941 Portage Avenue
Saskatoon, SK
Canada S7J 3S6
Tel: 306.934.3372
Email: marketing@starproduce.com